Growing demand across retail, financial services & manufacturing in DACH for all customer communication channels delivered as part of Dynamics 365 for Customer Engagement.
London & Nueremburg – 13th May 2020 – Solgari, the provider of the Dynamics 365 All-Channel Solution, and Hitachi Solutions Deutschland, the leading Microsoft Dynamics 365 Partner in Germany, today announced their partnership to bring Solgari’s ISV solution into the DACH market.
As a premium tier member of Microsoft’s Business Applications ISV Connect Program, Solgari works with the leading Microsoft partners who are building transformative cloud solutions on Dynamics 365 for their customers. Hitachi Solutions Deutschland is the Microsoft Dynamics 365 Fields Services & Government Partner of the year providing world-class ERP, CRM, Power Platform and Power BI solutions across leading Public Sector, Retail, Financial Services and Manufacturing regional customers.
The Dynamics 365 All-Channel Communications Solution is used by companies in 40 countries with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage on their preferred communications channel.
Businesses in the following verticals use the solution:
Key customer outcomes:
The solution is available on Microsoft AppSource using the Channel Integration Framework – Solgari on Microsoft AppSource
Sebastian Zach, CRM Practice Lead at Hitachi Solutions Deutschland, said “we are a leading provider of digital transformation solutions built on Dynamics 365 for retail, manufacturing and financial services customers in DACH. Solgari’s solution fits the heavy demand we have for omni-channel solutions that are fully integrated with Dynamics 365.”
Tamara Phelan, Head of EMEA at Solgari added, “we partner with the leading Dynamics 365 for Customer Engagement providers and with Hitachi Solutions Deutschland, we have a fantastic commercial partnership, bringing outstanding innovation to customers in DACH. ”
About Hitachi Solutions Deutschland
Wir bei Hitachi Solutions leisten unseren Beitrag zur Gesellschaft, indem wir flexible und innovative Technologielösungen entwickeln. Unser qualifiziertes Team lebt unsere Vision: Wir stellen Innovationen bereit, die die Welt inspirieren und eine Antwort zu den gesellschaftlichen Herausforderungen liefern.
Wir bieten innovative, einfach zu nutzende und kostengünstige Lösungen an, die auf Ihre Branche zugeschnitten sind. Wir sind spezialisiert darauf, die Leistung und die Möglichkeiten der neuesten Technologien nahtlos in Ihr Geschäft zu integrieren, um Sie an die Spitze des Wettbewerbs zu befördern.
Unser Team besteht aus erfahrenen Branchenprofis, Beratern und Technologieexperten, die dank ihrer fundierten Kenntnisse der Microsoft Technologie Lösungen anbieten, die in einzigartiger Weise ihre Geschäftsanforderungen unterstützen.
Hitachi Solutions entwirft aufgrund seiner Stellung als Microsoft Partner Lösungen, die auf Microsoft Dynamics 365 aufbauen, die Ihre Kosten senken, Ihre Gewinne erhöhen und Ihre Interaktion mit Kunden verbessern.
For more information, please visit Hitachi Solutions Deutschland
Hitachi Solutions Deutshcland Contacts
PreSales Solution Architect
DE: +49 176 32864823
Solgari is a Premium Tier Microsoft Business Applications ISV partner, providing a Full Stack Cloud Communications and Contact Centre solution for Dynamics 365 customers. Our Dynamics 365 All-Channel Communications Solution is used by companies in 40 countries to date with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage on their preferred communications channel.
If you are interested in the customer outcomes from using these type of cloud software solutions, please review this 2 minute video Dynamics 365 All-Channel Solution.
Tamara Phelan – Head of EMEA
DE: +49 69 222 222 514
Nicolle Huntingford – Marketing Manager
UK: +44 808 238 9584Solgari partners with OnDemand4U to bring cloud business communications to SMEs in DACH
Partnership announced to coincide with Taoiseach’s visit to Frankfurt
London / Frankfurt – April 7, 2017 – Solgari, the global provider of the world’s first complete enterprise cloud business communications solution, has today announced its partnership with OnDemand4U, a Microsoft partner specialising in implementing Microsoft Cloud solutions to SMEs. The partnership will enable OnDemand4U to offer Solgari’s business communication software services – specifically IP telephony, contact centre and web communication – to its extensive customer base in DACH. Solgari is a client of the Irish Government’s export agency, Enterprise Ireland.
The partnership announcement took place at an Enterprise Ireland networking event in Frankfurt attended by the Taoiseach, Enda Kenny TD, as part of a trade visit to Germany.
Julie Sinnamon, CEO Enterprise Ireland congratulated Solgari on the partnership saying, “Enterprise Ireland has been working with Solgari since 2012 and has seen them go from strength-to-strength, growing a strong customer base internationally and recruiting people in Ireland. It is a key priority for Enterprise Ireland, post Brexit, to support Irish companies with global ambition to help them build scale in Ireland, and expand their reach into markets, particularly beyond the UK. We look forward to continue to work with Solgari on their growth journey to optimise their full international potential in Northern Europe.”
Speaking from Frankfurt, the Taoiseach said, “I am pleased to announce this partnership between Solgari and OnDemand4U which will bring cloud business communications to SMEs in Germany, Austria and Switzerland. Following the UK’s decision to leave the EU the Government immediately acted to support our businesses – securing extra resources for our Enterprise Agencies and pursuing a new Trade and Investment Strategy that will see the Government work relentlessly to support our Irish companies in developing innovative, fruitful partnerships like this.”
Solgari is the only global cloud business communications vendor that delivers business telephony, call & video conferencing, desktop sharing, contact centre, IVR, call archiving, call encryption, PCI DSS compliance and carrier requirements through an integrated software platform. Customers pick and choose the services they require, where and when they need them, on-board in days, and save cost compared to other systems.
The company’s compliant cloud business communications solution is of particular value in the German market. Through the integration with Dynamics CRM, Solgari cloud services offer all telephony, contact centre, WebRTC and compliance capability to all existing Microsoft CRM customers.
“OnDemand4U and Solgari are delivering an integrated Microsoft Dynamics 365 & Cloud Business Communications solution that is ideal for fast growing and dynamic customers in DACH and beyond,” said Edward Grant, CFO Solgari. “In the modern world, customers require cloud software solutions that can be delivered to their staff anywhere and are flexible to meet industry specific needs. Our partnership delivers this solution and we are delighted to work with a clear market leader in OnDemand4U.”
“OnDemand4U is committed to helping small and medium-sized business in the German speaking region with their migration to the cloud,“ said Kenneth Christensen, general manager, OnDemand4U. “Many of our customers do not have fixed telephony systems, but most have Office 365, so we wanted a solution that would easily integrate. Solgari is the first company we have found that fits the bill and we’re thrilled to be able to offer our customers and prospects the IP telephony solution that they have been looking for.
OnDemand4U is a leading Microsoft online partner specialising in consulting and implementing Microsoft Cloud solutions. These include Dynamics CRM Online, Social Engagement, Office 365, SharePoint and Azure.
More than 200 companies have come to appreciate OnDemand4U’s consulting service specifically designed for the introduction, adaptation and support of Microsoft Online products. From analysing business processes, implementing cloud-based software solutions, and adapting customer requirements, OnDemand4U focuses on ensuring uninterrupted business operations during migration to the cloud. www.ondemand4u.com
Solgari has developed the technology, network and partnerships to deliver the world’s first complete enterprise cloud business communications software solution. No boxes, no licenses, no software upgrades, no capital expenditure, Solgari is unique. Solgari is a licensed telco, integrated with a scalable and modular cloud software platform, providing every service from Cloud Telephony, Call & Video Conferencing, Desktop Sharing up to the most intelligent Contact Centre, covering call recording and encryption while meeting FCA, SEC, Central Bank and PCI DSS Compliance. Solgari’s customers can pick and choose the services required, where and when through a subscription based model. For more information, please visit the company website and learn more about Solgari’s solutions at www.solgari.com
Flora Haslam or Astor Sonnen
+44 203 217 7060