Solgari Forum WebRTC meeting service released to make online meetings simple to use & to meet GDPR & MiFID II compliance requirements

 

Highly innovative WebRTC solution is part of Solgari’s vision of all communications being available through the browser with no software or hardware required.

DUBLIN/LONDON – 30th May 2018Solgari, the global provider of compliant, integrated omni-channel cloud communications services today announced the release of Solgari Forum, our WebRTC meeting service which is now available as part of our cloud communications suite to existing and on-boarding customers.

Solgari provides our customers all the digital communication channels – including voice, WebRTC video, chat, IM & SMS – while automatically addressing GDPR, MiFID II & PCI DSS compliance requirements through a per user per month SaaS model.

Solgari Forum is our next generation web meeting solution addressing all the following customer requirements and driven by the market demand for easy to use digital communications services that automatically address compliance needs:

Key Features Include:

Rob Hennelly, Product Manager at Solgari added, “Following on from our recent release of Compliant SMS, Solgari Forum is next key product to come off our R&D roadmap. It is a highly flexible WebRTC meeting service that is automatically available to existing customers as part of their Cloud Business Communications or Cloud Contact Centre bundles. It is also available to new customers as a starter product if so required. Web meetings are just one component of the digital communications requirements and Forum is designed to make meetings much easier to set up and join while also addressing the market requirement for compliance that is not addressed by existing web meeting services.”

Vance Harris, CTO at Solgari noted, “We believe WebRTC will be a dominant communications technology in years to come and have designed Solgari Forum, and the sister product Solgari Connect, with this vision in mind. Forum works perfectly with all our existing Telephony, SMS & Chat services and brings our customers to a position where they can just offer whatever communication channel their customers demand of them, all delivered on a single integrated cloud software platform. We have a strong conviction, based on our customer and market experience that all communications will be run this way within 5 years.”

Solgari’s services, including Solgari Forum, are available for a 2 week free trial at https://solgari.com/trial-solgari/ or please contact sales@solgari.com for more information and a demo.

About Solgari

Solgari provides Compliant & Integrated Omni-Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 34 countries to date.

Solgari’s integrated cloud software service provides all the digital business communication channels – voice, video, chat, IM & SMS – while also including GDPR, PCI DSS & MiFID II compliant recording & archiving of all communications.

Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.

For more information, please visit the company website and learn more about Solgari’s solutions at Solgari or simply review this 2 minutes video The Digital Race

Solgari Contacts

Tamara Phelan – EMEA Head of Sales

tamara.phelan@solgari.com

+44 808 238 9594 x 313

+353 1 246 1130 x 313

Emily Hallinan

Emily.Hallinan@WeAreSpider.com

+44 (0)20 7403 6900

Solgari releases GDPR & MiFID II Compliant SMS service as part of Integrated Omni-Channel Cloud Communications service

 

Customer demand for all the digital communication channels in the cloud drives release of SMS solution

 DUBLIN/LONDON – 17th May 2018Solgari, the global provider of compliant, integrated omni-channel cloud communication services today announced the release of our compliant SMS service which is now available as part of our cloud communications suite to existing and on-boarding customers.

Solgari provides our customers all the digital communication channels – including voice, WebRTC video, chat, IM & SMS – while automatically addressing GDPR, MiFID II & PCI DSS compliance requirements through a per user per month SaaS model.

The release of the SMS module, driven by consistent customer demand, meets all the following requirements and is already live with Solgari customers using SMS communications with their clients:

 Key Features Include:

Enda Mulchrone, General Manager at Hastings remarked “We provide our customers a number of communication channels, including Voice, SMS & chat and with the advent of GDPR it was important to think carefully how we could manage the recording of customer data in a compliant manner. Solgari’s solution allows us to provide all the digital channels – including SMS – while automatically addressing GDPR compliance requirement for data controllers. The ability to run our outbound SMS campaigns and customer updates on Solgari’s cloud platform along with our other communications was a key factor in moving to the cloud.”

Rob Hennelly, Product Manager at Solgari added, “Our R&D roadmap focuses heavily on commercial demand and our customers using SMS with 3rd party vendors have consistently asked us for a solution that would be compliant, feature rich and available as part of the overall Solgari integrated offering. The release of our SMS module and the immediate client uptake is further evidence of the significant market movement towards digital and the desire to offer all potential communication channels to customers.”

Vance Harris, CTO at Solgari noted, “The release of our compliant SMS service module is the start of a sequence of significant product releases we will be announcing over the next two quarters. The market is demanding solutions that can deliver all the communication channels, compliance, reporting and analysis through the cloud as a SaaS solution and we are delivering on that vision.”

Solgari’s services, including Compliant SMS, are available for a 2 week free trial at https://solgari.com/trial-solgari/ or please contact sales@solgari.com for more information or a demo.

About Solgari

Solgari provides Compliant & Integrated Omni-Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 34 countries to date.

Solgari’s integrated cloud software service provides all the digital business communication channels – voice, video, chat, IM & SMS – while also including GDPR, PCI DSS & MiFID II compliant recording & archiving of all communications.

Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.

For more information, please visit the company website and learn more about Solgari’s solutions at Solgari or simply review this 2 minutes video The Digital Race

Solgari Contacts

Tamara Phelan – EMEA Head of Sales

tamara.phelan@solgari.com

+44 808 238 9594 x 313

+353 1 246 1130 x 313

Emily Hallinan

Emily.Hallinan@WeAreSpider.com

+44 (0)20 7403 6900

 

PwC & Solgari Industry Report: MiFID II & GDPR Compliance in the Cloud

 

Joint publication assesses the issues, solutions & opportunities around these onerous regulations within financial services industry

This year, 2018, marks the introduction of two hugely significant regulations in the form of MiFID II & GDPR. In this report, PwC Legal & Compliance and Solgari  assess the overlapping impact of these compliance requirements on communications data for Financial Services and FinTech firms and how integrated, omni-channel cloud communication software solutions not only address the demands, but also opens up significant big data opportunities.

Please download the report here:

PwC & Solgari Industry Report: MiFID II & GDPR Compliance in the Cloud

For any questions please feel free to contact us via Solgari Connect at the top of this page or please contact our FinTech sales head Dan Bozesan at +353 1 246 1130 x 311 or dan.bozesan@solgari.com

Find out more: Solgari

 

SteelEye announces technology partnership with cloud communications specialist Solgari

Partnership will provide mutual clients with a direct integration of SteelEye’s innovative regulatory platform and Solgari’s GDPR compliant cloud services platform

 Cloud software services are offering Financial Services and Fintech Firms unlimited compliance and big data capability, turning regulatory demands such as MiFID II and GDPR  into an opportunity

LONDON – 5th April 2018 – SteelEye, the compliance technology and data analytics firm, is pleased to announce a technology partnership with Solgari, the global provider of compliant, integrated omni-channel cloud communications services. The partnership will integrate SteelEye and Solgari’s cloud platforms, allowing clients to meet many financial services regulatory requirements while opening up significant data analysis opportunities.

Regulatory Background

MiFID II is a significant and complex set of regulations that came into effect in 3 January 2018, impacting global financial firms participating in the European financial markets. With as little as 72 hours’ notice, firms may be required to produce complex reports in a specified format using data from disparate sources. Companies found non-compliant with MiFID II will risk fines of up to €5 million or 10% of global turnover, with the additional risk of reputational damage.

Following MiFID II, the introduction of General Data Protection Regulation (‘GDPR’) on May 25th 2018 represents a firm action by the EU to significantly strengthen and unify data protection for all individuals within the EU. Although created by the European Union, GDPR will have a global reach, governing the data of EU citizens all over the world. Even if data controllers and processors are based outside the EU, the GDPR regulations will still apply to them once they are managing or processing data belonging to EU citizens.

Once GDPR comes into effect, controllers must be able to immediately ensure that personal data is processed lawfully, transparently and for a specific purpose. Where a company or organisation is found to have disregarded GDPR compliance procedures, they may be subject to fines of up to €20 million or 4% of their global annual turnover, whichever is the greater.

Impact of Solgari & SteelEye Partnership

Our complementary partnership will provide clients with SteelEye’s deep compliance and analytical capability, integrated with Solgari’s MiFID II & GDPR compliant communications cloud service.  The partnership creates the opportunity for joint customers of Solgari and SteelEye to record and archive all relevant communications data on Solgari’s cloud with integration to SteelEye providing instant access to all relevant financial transaction data on SteelEye’s compliant cloud platform. Delivered as a cloud service, this also opens up significant cost savings to financial services versus the alternative of meeting regulatory and communication requirements through multiple, disjointed technologies.

Matt Smith, CEO at SteelEye commented: “SteelEye has the best communications & trade record keeping solution combined with the most advanced Trade Reconstruction and analytic capabilities available in the market. We firmly believe that to validate true best execution, firms must demonstrate through communications, such as voice, video, SMS & chat, that they acted in the best interest of their clients. Although SteelEye is agnostic to data sources, this partnership will provide our clients with a fully-integrated, affordable answer to their global regulatory obligations.”

John Colgan, CEO at Solgari added: “MiFID II & GDPR represent significant challenges to the Financial Services industry, however many aspects of these new demands can be addressed by best of breed, highly secure cloud software solutions. Not only can these solutions lead to automated compliance, they are also likely to open up other opportunities around cost savings, efficiency and the ability to accurately assess recorded data. Our partnership with SteelEye opens up all this capability to both our customer bases and we are delighted to be working closely together going forward.”

About SteelEye

SteelEye is the only regulatory compliance technology and data analytics firm that offers transaction reporting, record keeping, trade reconstruction and best execution along with data insight in one comprehensive solution. The firm’s scalable secure data storage platform offers encryption at rest and in flight and best-in-class analytics to help financial firms meet regulatory obligations and gain additional insights into their business activities, helping them to trade with greater efficiency and profitability, while storing their data in a geography of their choice. With a fully open API framework, SteeleEye enables clients to visualise, interpret and store consolidated data in flexible ways that suit their needs.

SteelEye is headquartered in London, UK. For more information, visit: SteelEye and Iris

SteelEye Contacts

Mike Persaud – Director of Business Development

mike.persaud@steel-eye.com

+44 (0) 203-176-8301

Richard Morgan Evans / Tania Wild / Alice Huggett-Smith

SteelEye@morganrossiter.com

+44(0)203-195-3240

Richard Morgan Evans mobile: +44(0)7751-087291

About Solgari

Solgari provides Compliant & Integrated Omni-Channel Cloud Communication Services to FinTech, Financial Services, eCommerce, Retail, Logistics, Recruitment & Government customers in 33 countries to date.

Solgari’s integrated cloud software service provides all the digital business communication channels – voice, video, chat, IM & SMS – while also including GDPR, PCI DSS & MiFID II compliant recording & archiving of all communications.

Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while removing or avoiding the cost & complexity of legacy technology solutions.

For more information, please visit the company website and learn more about Solgari’s solutions at Solgari or simply review this 2 minutes video The Digital Race

Solgari Contacts

Tamara Phelan – EMEA Head of Sales

tamara.phelan@solgari.com

+44 (0) 808-238-9594 x 313

 

Emily Hallinan

Emily.Hallinan@WeAreSpider.com

+44 (0)20-7403-6900

 

 

INF@MARKT Review of Solgari & OnDemand4U’s integrated solution with Microsoft Dynamics 365

 

Leading German research firm reviews Solgari & OnDemand4U’s joint solution as part of our presentation with Microsoft at CCW 2018 in Berlin from February 26 to March 1 

INF@MARKT is a leading German IT research publication and their recent review of Solgari’s Compliant, Omni-Channel Cloud Communications service integrated with Microsoft Dynamics 365 is available here INF@MARKT Article on Solgari & OnDemand4U solution in Germany

The article, written in German, details how OnDemand4U decided to partner with Solgari to provide a powerful cloud based communications solution that integrates seamlessly with Microsoft Dynamics 365. It also covers 3rd party views on the solution, including the compliance capability, and it’s applications within the DACH market place.

DACH is a key target market for Solgari as cloud adoption, while very nascent, is accelerating. In partnership with OnDemand4U, Solgari is able to target companies in DACH who already in the cloud using Microsoft services. The demand for cloud communication solutions that offer all the digital channels – voice, WebRTC video, chat & SMS – while automatically addressing compliance requirements such as GDPR is now moving quickly in DACH, the largest European software market.

For any further details, please contact us over Solgari Connect at the top of this page or simply email Dan Bozesan our sales leader for DACH at dan.bozesan@solgari.com

CEO Insight – Compliant Digital Communications

 

Insight – Solgari unlocks UK Financial Services growth in new regulatory landscapes

This article in CEO Insight CEO Insight – Compliant Digital Communications  by our COO, Ed Grant, covers how Solgari’s compliant, integrated omni-channel cloud communications service is helping major FinTech and innovative Financial Service firms address all their digital communications compliance requirements, such as MiFID II and GDPR, the the cloud.

Please view this 2 minute video The Digital Race to see Solgari’s solution and the impact our customers enoy. You can use our technology to contact us by simply clicking Solgari Connect at the top of this page and reaching us straight over your browser!