Partnership announced to meet increasing demand for compliant cloud telephony & communication solutions
LONDON/SYDNEY – 25h July 2017 – Solgari, the global provider of the world’s first complete enterprise cloud business communications software solution, has today announced its partnership with SMS Management & Technology, a market leading Advisory, Solutions and Managed Services Provider and Microsoft Gold Partner in Asia Pacific. The partnership will meet increasing demand for integrated communication solutions from Microsoft Dynamics 365 customers with Solgari’s end-to-end SaaS platform with APAC’s leading and award winning Microsoft Dynamics 365 Partner.
Solgari’s cloud software solution consists of telephony, contact centre, WebRTC based web meeting, IVR, voice verification and compliant call & video recording services that can be deployed as individual or fully integrated solutions. When integrated with the power of Microsoft Dynamics 365, Solgari provides a global cloud solution that can address any type of customer communication requirements, meet all compliance standards and drive out traditional telephony costs with at least 50% savings.
Sales, Support and Operations staff can now run all centralised tasks in Microsoft Dynamics 365 while using Solgari for seamless integrated inbound and outbound telephony, contact centre, video, chat and SMS communications. For companies that are focused on security and may have compliance and regulation requirements, this integrated solution can manage call recording, archiving, call encryption and word/phrase searching within recorded calls and videos.
“SMS Technology & Management and Solgari are delivering an integrated Microsoft Dynamics 365 & Cloud Business Communications solution that addresses a number of customer requirements across our key markets,” said Shane Parsons, Director, Microsoft Business Group at SMS Technology & Management. “We are seeing demand for services that can address all communication channels, related compliance requirements as well as providing global PSTN coverage. Solgari’s end to end SaaS solution specifically addresses this demand and integrates seamlessly with Dynamics 365.”
Ed Grant, COO at Solgari, added “we are delighted to work with SMS Technology and Management in delivering our joint cloud solution across Australia and the key markets in Asia Pacific. The move to cloud business communication services that integrate with core SaaS platforms such as Dynamics 365 is accelerating globally as evidenced by the solutions required by our customers in 32 countries to date. The customer impact is dramatic, providing far more intelligent communication capability to sales and support while driving significant cost savings compared to legacy technology. SMS Technology and Management is a major cloud services leader in Asia Pacific and we are looking forward to working with Shane and the team.”
About SMS Management & Technology
A leader in advisory, solutions, managed services and recruitment, SMS cultivates innovation, digital, mobile and design-led business and technology capability to empower organisations across all industry sectors. With over 1400 staff across the Asia Pacific, SMS promotes and delivers next-generation customer-centric outcomes for our clients.
For more information please visit http://www.smsmt.com/
Solgari has developed the technology, network and partnerships to deliver the world’s first complete enterprise cloud business communications software solution. No boxes, no licenses, no software upgrades, no capital expenditure, Solgari is unique. Solgari is a licensed telco, integrated with a scalable and modular cloud software platform, providing every service from Cloud Telephony, Call & Video Conferencing, Desktop Sharing up to the most intelligent Contact Centre, covering call encryption and meeting FCA, SEC, Central Bank and PCI DSS Compliance around call recording and archiving. Solgari’s customers can pick and choose the services required, where and when through a subscription based model. For more information, please visit the company website and learn more about Solgari’s solutions at www.solgari.com
Solgari Asia Pacific
Suite 3, Level 27
Governor Macquarie Tower
1 Farrer Place, Sydney NSW 2000
+61 1800 728 103
SMS Management & Technology Contacts
SMS Management & Technology
19-29 Martin Place, Sydney NSW 2000
+61 2 9259 8888
Hannah Townsend/Astor Sonnen
+44 203 217 7060