How Solgari empowers Microsoft Sellers to transform customer engagement with Teams & Dynamics 365

Discover how Solgari helps Microsoft Sellers unlock new customer opportunities with a fully integrated customer engagement platform for Microsoft Teams and Dynamics 365.

In the webinar Ed Grant and Joe Leberte from Solgari walk through:

  • The customer challenges Solgari solves — capturing all customer conversations across the business.
  • Real-world customer outcomes — including success stories like AMB Sports & Entertainment (Atlanta Falcons, Atlanta United).
  • A short product demo showing how the app extends Teams into a true omnichannel contact centre — voice, chat, SMS, email, and AI.
  • How Solgari fuels Copilot and agentic AI by writing every conversation back to the system of record (Dynamics 365).
  • Why Solgari aligns perfectly with Microsoft’s AI Business Solutions strategy and co-sell incentives.

What Solgari Does:

Built on Azure, Solgari’s Customer Engagement application enables rapid, secure, omnichannel communications inside Microsoft Teams and Dynamics 365, without leaving the Microsoft cloud.

  • Capture every interaction across sales, service, and operations. Feed complete conversational data into Copilot, Dynamics 365, and Agentic AI.
  • Deliver fast time-to-value for customers buying through the Microsoft Commercial Marketplace.

Ideal for:

  • Microsoft Sellers looking to extend Teams or Dynamics into omnichannel customer engagement. – Partners aligned with Microsoft’s AI business strategy.
  • Customers in Healthcare, Government, Manufacturing, Education, and Sports & Entertainment sectors.
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