Purchase on Marketplace

Solgari for Microsoft Teams, Dynamics 365 and Salesforce are available on the Microsoft and Salesforce Marketplaces. Customers can purchase directly from Marketplace or through your Cloud Service Provider as part of your existing Microsoft billing for a seamless buying experience.

Solgari for
Microsoft Teams

Solgari for Microsoft
Dynamics 365

Solgari for
Salesforce

Purchase through your Cloud Service Provider Partner or Distributor

Microsoft

Type: Co-sell
Solutions: Solgari for Teams and Dynamics 365

Type: Distribution
Solutions: Solgari for Teams and Dynamics 365

ANS

Type: CSP
Solutions: Solgari for
Dynamics 365

Type: CSP
Solutions: Solgari for Teams
and Dynamics 365

Codec

Type: CSP
Solutions: Solgari for
Dynamics 365

BDO

Type: CSP
Solutions: Solgari for Teams
and Dynamics 365

Type: CSP
Solutions: Solgari for Teams

Type: CSP
Solutions: Solgari for
Dynamics 365

Type: CSP
Solutions: Solgari for
Dynamics 365

Microsoft

Type: Co-sell
Solutions: Solgari for Teams and Dynamics 365

Type: Distribution
Solutions: Solgari for Teams and Dynamics 365

Type: Distribution
Solutions: Solgari for Teams

Type: Distribution
Solutions: Solgari for Teams

Type: Operator
Solutions: Solgari for Teams

Type: CSP
Solutions: Solgari for
Dynamics 365

Microsoft

Type: Co-sell
Solutions: Solgari for Teams and Dynamics 365

Type: CSP
Solutions: Solgari for
Dynamics 365

Microsoft

Type: Co-sell
Solutions: Solgari for Teams and Dynamics 365

Type: CSP
Solutions: Solgari for
Dynamics 365

Microsoft

Type: Co-sell
Solutions: Solgari for Teams and Dynamics 365

Type: Distribution
Solutions: Solgari for Teams and Dynamics 365

Type: Distribution
Solutions: Solgari for Teams

Type: Operator
Solutions: Solgari for Teams

Microsoft

Type: Co-sell
Solutions: Solgari for Teams and Dynamics 365

Type: Distribution Solutions: Solgari for Teams and Dynamics 365

Type: Operator
Solutions: Solgari for Teams

Type: Operator
Solutions: Solgari for Teams

Microsoft

Type: Co-sell
Solutions: Solgari for Teams and Dynamics 365

Type: Operator
Solutions: Solgari for Teams

Microsoft

Type: Co-sell
Solutions: Solgari for Teams and Dynamics 365

Type: CSP
Solutions: Solgari for
Dynamics 365

Plans & Pricing

Solgari Customer Engagement
Features 
Enterprise Subscription
$80 User/Month (10 users minimum)
Pro Subscription
$50 User/Month (10 users minimum)
Lite Subscription
$15 User/Month
(only available alongside Enterprise and Pro)
Native Teams application including Dynamics 365 & Salesforce.com case management
Included
Included
Included
Stand alone database case management (if customer has no CRM)
Included
Included
Included
Voice & Conversational SMS Channels
Included
Included
Included
Solgari AI Copilot (real-time Sentiment Analysis, Conversation Summary and Next Best Action)
Up to 1,500 conversations User/Month*
Up to 1,000 conversations User/Month*
Included within Pro or Enterprise conversations/month limit*
AI Cloud Contact Center Functionality
Unlimited Queues & IVR
Voice Initiated IVR
AI Skills Based Routing
AI Agent Capacity Forecasting
Standard and Bespoke Reports
Standard and Bespoke Wallboards
5 Queues
3 IVRs
Standard Reports
Standard Wallboards
Standard Reports
Automated and Live User Outbound Sales (Preview, Predictive, Progressive)
Included
Add-On
N/A
Compliant Recording & Archiving
Included with 15 GB User/Month
Included with 10 GB User/Month
Included within Pro or Enterprise storage/month limit
Contact Centre Management Hub (admin scan manage users, channels, queues, IVR, AI SBR, reports and wallboards where available)
Included
Included
N/A
Support cover
24/5 Enterprise Support
8/5 Standard Support
8/5 Standard Support
User configuration fee (One time charge)
$100
$100
$35

Additional Options

Digital Channels (WhatsApp, Facebook Messenger, Line and WeChat) User/Month $12.50 $12.50 $12.50
Automated and Live User Outbound Sales Capability (Preview, Predictive, Progressive) User/Month
Included
$12.50
N/A
Chatbot (5,000 conversations per month)
$150
$150
N/A
(*) Assumes 750 words on average per conversation, option to increase number of conversations included by amounts of 1,000 at an additional $5.50 User/Month
Scroll to Top