Solgari Client Stories

Healthcare - NHS Wales

NHS Wales uses Solgari for Microsoft Dynamics 365 to rapidly deliver a Scalable Contact Tracing Solution

Healthcare Challenge

NHS Wales is the publicly funded healthcare system in Wales and one of the four systems which make up the National Health Service in the United Kingdom.

When the COVID-19 pandemic hit in 2020, NHS Wales moved quickly to set up an automated contact tracing solution using Microsoft Dynamics 365, to facilitate outreach to citizens across SMS and Voice.

Working in a highly pressurized healthcare emergency, the NHS team targeted having the system live within 2 weeks to help curb the spread of the virus through effective contact tracing across Wales.

What did we do?

NHS Outcomes

See Solgari Customer Engagement solution for Microsoft Teams and Dynamics 365

See how Solgari enables Intelligent Swarming to help solve a customer query

See how Solgari unlocks collaboration, speed and efficiency in any outbound campaign

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