Improving Customer Experience and leveraging the power of Generative AI are top-of-mind issues for the leaders of most organisations today. Providing the tools to support remote and hybrid working, and deliver a great Employee Experience, is also critical.
This new partnership addresses those challenges and provides both companies with the ability to leverage their complementary expertise and capabilities which will take Dynamics365 to a new level by introducing the Microsoft Certified Customer Engagement solution.
- Providing AI-powered Self-Service
- Enabling the customer to connect through any channel; Voice, SMS, email, or their preferred social channels
- Solgari AI copilot assists every user – Customer Service, Sales, Field Staff, Specialists, Back-Office and Management
- As a native application within Microsoft Teams and Dynamics 365 it can be downloaded in seconds and configured in Hours
John Colgan, CEO at Solgari, commented; “We are thrilled to announce our strategic partnership with ANS, combining our AI-powered customer engagement solutions with ANS’s expertise in delivering Microsoft-focused services and applications. Together, we’re empowering businesses to significantly enhance their customer and employee experiences and maximise their existing Microsoft investments.”
Ryan Martin, Head of Indirect at ANS Group, said, “Delighted to welcome Solgari to our Partner Programme. Our products and services complement each other and together we can leverage expertise and experience to deliver best-in-class tech and customer experience. I’m excited to see how our partnership evolves.”
Interested in partnering with ANS to deliver digital transformation to your customers? Take a look at our Partner Programme here.
See how an outbound sales campaign run inside Solgari for Microsoft Teams here.
About ANS
ANS Group are a 750+ team of technology specialists and business experts, who are on a mission to make the world’s best cloud and digital services available for all.
ANS’ partner programme allows partners to create your perfect portfolio and offer our broad range of products to their customers, including eCloud, Dynamics, CRM Rescue and more.
With the only Sovereign accredited cloud platform available in the channel, ANS eCloud offers end-to-end integration through a robust API and easy-to-understand, static pricing to provide a simplified experience for channel partners and their customers.
ANS Group’s channel growth ambitions ramped up with the instatement of Richard Thompson and Ryan Martin to build on the growth strategy towards new channel partnerships and a broader customer base. ANS are the number one partner for all things digital transformation.
About Solgari
Solgari intelligently connects customers to the people and the help they need fast.
Powered by Microsoft AI, extending Microsoft Teams & Dynamics 365 and deployed from Azure in minutes, Solgari for Microsoft Teams enables customers to deliver exceptional, contextual customer service across any of their customers’ preferred channels.
In every conversation, on Voice, SMS, Chat, WhatsApp, WeChat, Social Media and Email: Solgari enables every employee to be a Customer Service champion. Contact us today: sales@solgari.com
See the Solution in Action: Solgari Copilot for Microsoft Teams: Generative AI Release – YouTube
Purchase on Microsoft Azure Marketplace Today: Solgari for Microsoft Teams on Azure Marketplace
