Solgari is delighted to announce the appointment of Roisin McCaw as our new Support & Operations Engineer, bringing new skills to our support and onboarding team, and ensuring that our customers can experience high speed to value with our leading all-channel communications solution.
Residing in Glasgow, Scotland, Roisin has over ten years of experience working in customer service roles. She joins Solgari from Gamma, a telecommunications provider specialising in Unified Communications as a service. Adding Roisin to the Solgari support and operations team will help ensure that our customers’ technical queries are resolved in a timely and satisfactory manner.
On the appointment, Roisin said; “I’m excited to be joining the team at Solgari at this time, bringing my knowledge and experience to bear in delivering the Support and Onboarding of our customers and benefit the further growth of the company.”
David McAllister, Head of Project Management & Delivery, added; “I’m delighted to have Roisin join our growing team here at Solgari. Her professionalism and inherent approach to the role already indicate signs of great things to come from Roisin to both compliment and add value to the Support & Operations teams.”
About Solgari:
Solgari provides Contact Center as a Service and All-channel business communication technology, enabling our customers to have better conversations with clients, contacts and colleagues. A Premium Tier Microsoft Business Applications ISV Connect Partner and part of the Microsoft Inner Circle for Business Applications, Solgari’s solutions integrate seamlessly with Microsoft Teams, Microsoft Dynamics 365 and the Power Platform.
Solgari supports customers across Healthcare, Financial Services, Manufacturing, Retail, Utilities and Non-Profit in addressing all business communications from customer care, contact tracing, sales, marketing, internal support, surveys, and automation, across all channels and functions removing the need for multiple telephony, contact centre, recording and archiving, and carrier solutions.
Solgari is an end-to-end global cloud communications solution requiring no hardware or software and in conjunction with our carrier and SMS capability, is available anywhere.
If you are interested in finding out more about Solgari customer outcomes, please review our applications on Microsoft AppSource.
Solgari for Microsoft Teams
Solgari for Microsoft Dynamics 365
Solgari Contacts
Conor MacMahon – Global Marketing Manager
Roisin McCaw – Support & Operations Manager
roisin.mccaw@solgari.com
