Solgari Boosts Global Presence with Key Additions to Technical Support Team

New team members

Solgari is thrilled to announce the addition of four new L1 Support specialists to our global technical delivery team. This expansion is a testament to our unwavering commitment to customer satisfaction and our dedication to providing round-the-clock assistance to every time zone.

We are delighted to extend a warm welcome to Andrew Kim, who joins us in Houston, USA, Christine Margueritte and Nicola Burke, both of whom are based in Scotland, UK, and Gaurav Adhikari, who resides in Sydney, Australia.

Speaking on the appointments, David McAllister, Head of Technical Operations, commented; “It’s a pleasure to welcome Andrew, Christine, Nicola, and Gaurav to our team. Their presence and expertise strengthens our ability to deliver exceptional service across all time zones, ensuring that every client interaction is both seamless and productive.”

About Solgari

Solgari enables every employee to be a customer champion and significantly improves both your customer and employee experience in just days.

Delivered from the Microsoft cloud and live in hours, Solgari for Microsoft Teams and Dynamics 365 provides unparalleled speed to value, removing the risk of a complex systems integration project.

Solgari addresses the key trends driving modern customer engagement:

  • Solgari provides customers with their preferred choice of communication channels
  • Solgari enables every employee to be an integral part of the customer experience
  • Straight out of the box – Solgari unlocks the benefits of Generative AI
  • Solgari extends Microsoft Teams and Dynamics 365 with customer engagement functionality so organisations can get more from their existing investments

Contact us today:

See the Solution in Action: Solgari Customer Engagement for Microsoft Teams and Dynamics 365

Purchase on Microsoft Azure Marketplace Today: Solgari for Microsoft Teams on Azure Marketplace

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