Exciting Role Transitions: Conor MacMahon and Jonathan Colgan Lead as Customer and Partner Success Managers

Customer and partner success team

Solgari Is thrilled to announce that Conor MacMahon and Jonathan Colgan have started new positions as Customer and Partner Success Managers. The team will play a crucial role in ensuring our clients achieve their desired outcomes and we maintain strong, lasting relationships with our partners.

Key Responsibilities include:

  • Serve as the primary relationship point of contact for existing customers and partners.
  • Develop and maintain strong relationships with key customers and partners to ensure satisfaction and success criteria are met.
  • Collaborate with internal Solgari teams to deliver on customer expectations and success criteria.

We are excited to see Conor and Jonathan contribute to our success in their new roles and look forward to the positive impact they will have on our clients and partners.

In their own words: 

Jonny Colgan stated: “I am looking forward to this new role within the company and feel we can add great value moving forward. I have seen Solgari make huge progress in the few years I have been here in how we work and I see this as a very positive next step in adding solid structures and processes to how we work with both Partners and existing customers. Looking forward to working closely with Paul and Conor in this new team, and contributing to the Solgari team as a whole.” 

Conor MacMahon added: “I am very excited to take on this new role within the company. It’s incredibly encouraging to see the progress we have made since I joined a number of years ago, and I look forward to working closely with everyone to ensure this new team is a success.” 

About Solgari

What we do: Democratising exceptional Customer & Employee Experiences

How we do it: Extending familiar platforms, enabling every employee to be a customer champion

Solgari natively extends Microsoft Teams, D365 and SFDC with AI-powered customer engagement functionality for all customer-facing roles and extends Microsoft Copilots.

Available natively in Microsoft Teams, Dynamics 365 and Salesforce and delivered from the cloud, Solgari provides unparalleled speed to value with customers live in hours.

Please visit https://solgari.com/#use-case to see the solution in action and our customer outcomes.

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