Ana Ceapa joins Solgari as Lead Stack Developer

Solgari is pleased to welcome Ana Ceapa into the Technology team as Lead Stack Developer. Ana will play a crucial role in technology solution delivery, operations support and customer success.

Ana joins Solgari with over 15 years’ experience in software development in companies such as Bank of America and ANAIS Digital. She has developed a wide range of skills working in front and back-end development, mobile development and most recently in financial data streaming applications.

Commenting on her appointment, Ana said; “I am excited to be joining Solgari during this impressive period of growth and am confident that my contributions to technology and support team will help further the success of the company. It will be great to work for a company as ambitious as Solgari.”

Marcel McCann, Solgari CTO added; “We are pleased to announce the addition of Ana to our growing technology and support team. Ana boasts a strong track record in software development, which will help us immensely as we work through the next stages of our product roadmap fulfilment.”

About Solgari:

Solgari is a Premium Tier Microsoft Business Applications ISV Connect Partner and part of the Microsoft Inner Circle for Business Applications. Solgari provides the All-Channel Communications Solution for Dynamics 365 and Power Platform, as well as the Solgari for Dynamics 365 Customer Voice Solution which delivers automated phone and SMS surveys.

Our solutions allow Dynamics 365 and Power Platform customers across Healthcare, Financial Services, Manufacturing, Retail and Non-Profit to address all business communications from customer care, contact tracing, sales, marketing, surveys, and automation, across all channels and functions removing the need for multiple telephony, contact centre, recording and archiving, and carrier solutions. Solgari is an end-to-end global cloud communications solution requiring no hardware or software and in conjunction with our carrier and SMS capability, is available anywhere.

If you are interested in finding out more about Solgari customer outcomes, please review our applications on Microsoft AppSource.

All-Channel Solution for Dynamics 365.

Solgari for Dynamics 365 Customer Voice.

 

Solgari Contacts

Vincent Kelly – Head of Marketing

vincent.kelly@solgari.com

 

Ana Ceapa – Lead Stack Developer

ana.ceapa@solgari.com

 

 

Solgari, a Microsoft Premium & Inner Circle Business Applications ISV Partner, announces €4m funding round to invest in global expansion.

Investment to fuel the expanding global collaboration with Microsoft and brings to €8.5m total funds raised to date.

Dublin – 8th September 2020 – Solgari, the provider of the  All-Channel Cloud Communications Solution for Microsoft Dynamics 365, today announced it has completed a €4m funding round with a number of private investors, Enterprise Ireland & GAN Ventures in US, UK and Ireland. The investment in sales, marketing, R&D resources is in response to global demand as companies rapidly shift the delivery of customer care to cloud software solutions that provide unlimited operational flexibility while offering the customer the choice of any channel they wish to use.

Solgari is the first all-channel cloud communications ISV solution that is available with zero-touch set up in  Dynamics 365 or simply in any browser, delivering voice, video, chat, SMS and social media customer channels on top of integrated contact center, compliant recording & archiving, analytics & reporting utilities. Today, the solution is used by customers in over 40 countries including recent wins in collaboration with Microsoft in the US, UK & South Africa across financial services, consumer goods, healthcare & education.

The funding news follows the elevation in 2020 of Solgari to the Premium Tier of Microsoft Business Applications ISV Connect Program as well as the  Microsoft Inner Circle of Business Application Partners. Solgari is working with Microsoft sales teams and leading system integrators globally, driving monthly recurring revenues 3 times higher so far in 2020.

The solution delivers the following outcomes for our customers:

“The continued rapid development of our product combined with our global route to market in collaboration with Microsoft has created a fantastic opportunity that we are already grasping with both hands.” said John Colgan, CEO at Solgari. “We are pleased to announce this funding round as we continue our investment in building the leading global all-channel cloud communications ISV.”

“Our vision is to allow our customers converse with their own customers across any communications channel and from anywhere, therefore creating a fully integrated digital experience,” added Vance Harris, CTO at Solgari. “Today, this is the reality for our customers who have heavy customer communications across multiple channels while their agents work seamlessly from home.”

Toby Bowers, General Manager, Product Marketing at Microsoft commented, “Solgari continues to showcase the extent of the opportunity for ISVs in our Business Applications ISV Connect Program. The All-Channel Solution for Dynamics 365 addresses critical customer care requirements, leading to significant customer wins. As a result, Solgari has earned its status as an   Inner Circle, Premium Tier and Global ISV partner.”

David Byrne, Manager, Digital Technologies at Enterprise Ireland added “Enterprise Ireland is delighted with the success achieved by Solgari through its close partnership with Microsoft and the deployment of its advanced communications solution on the Dynamics 365 platform. Enterprise Ireland will look to support Solgari in its further development.”

Solgari was advised by Q Advisors, the leading cloud communications boutique investment bank, in the US, by Primary Access & Research in the UK, and Kagi Consulting, Pat Landy Corporate Finance and Grant & Co in Ireland.

About Solgari

Solgari is a Premium Tier Microsoft Business Applications ISV partner, providing a Full Stack Cloud Communications and Contact Centre solution for Dynamics 365 customers. The All-Channel Solution for Dynamics 365  is used by companies in 40 countries to date with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage on their preferred communications channel.

If you are interested in the customer outcomes from using these type of cloud software solutions, please review this 2 minute video All-Channel Solution for Dynamics 365 or review the application on Microsoft AppSource All-Channel Solution for Dynamics 365 on AppSource.

About Enterprise Ireland

Solgari is backed by Enterprise Ireland, Ireland’s trade and innovation agency. Enterprise Ireland works with Irish enterprises to help them start, grow, innovate, and win export sales in global markets. Enterprise Ireland partners with entrepreneurs, Irish businesses, and the research and investment communities to develop Ireland’s international trade, innovation, leadership, and competitiveness.

For Additional Information:

Tamara Phelan – Head of EMEA

tamara.phelan@solgari.com

UK: +44 808 238 9584 (x 313)

Paul Mulvenna – Head of Asia Pacific

paul.mulvenna@solgari.com

AU: +61 1800 728 103 (x 316)

Dan Bozesan – North America Business Development

dan.bozesan@solgari.com

US: +1 855 304 0022 (x 311)

Solgari Achieves the 2020/2021 Inner Circle for Microsoft Business Applications

Solgari is honored by Microsoft for achieving outstanding sales achievement and innovation.

Dublin July 28th, 2020 — Solgari, the provider of the Dynamics 365 All-Channel Communications Solution, has achieved the prestigious 2020/2021 Inner Circle for Microsoft Business Applications. Membership in this elite group is based on customer solution and sales achievements that rank Solgari in the top echelon of the Microsoft’s Business Applications global network of partners. Inner Circle members have performed to a high standard of excellence by delivering valuable solutions that help organizations achieve increased success.

2020/2021 Inner Circle members are invited to the Inner Circle Virtual Summits, taking place quarterly between July 2020 and June 2021, where they will have a unique opportunity to share strategy and network with Microsoft senior leaders and fellow partners.

This recognition of Inner Circle for Microsoft Business Applications coincided with Microsoft Inspire, the annual premier partner event, which took place July 20-21, 2020. Microsoft Inspire provides the Microsoft partner community with the opportunity to learn about the company’s road map for the upcoming year, establish connections, share best practices, experience the latest product innovations and learn new skills.

“Each year we recognize Microsoft Business Applications partners from around the world for delivering innovation and driving unsurpassed customer success,” said Cecilia Flombaum, Microsoft Business Applications Ecosystem Lead. “Our Inner Circle members are chosen based on their business performance as well as capabilities as an organization, whether that’s creating IP, developing solutions, or having an industry leading focus on digital transformation. Microsoft is honored to recognize Solgari for their achievements this past year, their dedication to our customers, and their innovation around the Microsoft Cloud.”

Solgari is the first all-channel cloud communications ISV solution that is available with zero-touch set up in Microsoft Dynamics 365, delivering voice, video, chat, SMS and social media customer communication channels on top of integrated contact center, compliant recording & archiving, analytics & reporting utilities.

As a Premium Tier member of Microsoft’s Business Applications ISV Connect Program, Solgari is working with Dynamics 365 Sellers & Business Applications specialists world-wide along with the leading Partners & System Integrators. Recent ‘Co-Sell’ wins include deals in the US, UK & South Africa across financial services, consumer goods, healthcare & education.

The key outcomes achieved by our Dynamics 365 customers on the solution include the following:

“Solgari was promoted to the Premium Tier of the Microsoft Business Applications ISV Connect Program in early 2020 and we have since experienced a 3x increase in our Monthly Recurring Revenues as our Dynamics 365 customer wins and deal flow continue to rapidly expand” said John Colgan, CEO at Solgari. “To receive the recognition of 2020/2021 Inner Circle for Microsoft Business Applications is just a fantastic achievement for our team and also reflects the outstanding commitment of Microsoft to partner with innovative ISVs like Solgari that are delivering value add customer solutions across the Microsoft Cloud.”

About Solgari

Solgari is a Premium Tier Microsoft Business Applications ISV partner, providing a Full Stack Cloud Communications and Contact Centre solution for Dynamics 365 customers. Our Dynamics 365 All-Channel Communications Solution is used by companies in 40 countries to date with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage on their preferred communications channel.

If you are interested in our customer outcomes, please review this 2 minute video Dynamics 365 All-Channel Solution.

For Additional Information:

Tamara Phelan – Head of EMEA

tamara.phelan@solgari.com

UK:      +44 808 238 9584 (x 313)

Paul Mulvenna – Head of Asia Pacific

paul.mulvenna@solgari.com

AU:      +61 1800 728 103 (x 316)

Dan Bozesan – North America Business Development

dan.bozesan@solgari.com

US:      +1 855 304 0022 (x 311)