Solgari appoints Nabeel Ahmed as L3 Technical Support Manager for APAC/ANZ

Solgari welcomes Nabeel Ahmed to the business as L3 Technical Support Manager for the APAC and ANZ regions. Nabeel will be responsible for resolving customer issues, working in collaboration with our L1 and L2 Technical Support teams to ensure the highest levels of customer satisfaction and experience with our solution.

Nabeel joins with over 10 years of experience working within the Information and Systems Administration industry with a predominant focus on enhancing customer success. Nabeel has a proven track record in Technical Support roles, working for technology companies such as Hyland and Xcellerate IT in Australia. His hard work has been recognised by his industry peers and colleagues, with multiple awards attained for providing excellent support to partners and customers across the APAC region.

Commenting on his appointment, Nabeel said; “I am thrilled to be joining Solgari and helping to build strong relationships and support throughout the APAC and ANZ regions in this exciting phase of growth. Solgari is now the gold standard for All-Channel Communications Solution across multiple platforms – a true business leader who offers top quality support to all its customers and partners.”

Solgari CEO, John Colgan stated; “We are pleased to announce that Nabeel will be joining the team and taking on this key role within our customer support hierarchy in the APAC region. This is another demonstration of our commitment and focus to provide our customers and partners with first-class service around the globe”

 

About Solgari:

Solgari is a Premium Tier Microsoft Business Applications ISV Connect Partner and part of the Microsoft Inner Circle for Business Applications. Solgari provides the All-Channel Communications Solution for Dynamics 365 and Power Platform, as well as the Solgari for Dynamics 365 Customer Voice Solution which delivers automated phone and SMS surveys.

Our solutions allow Dynamics 365 and Power Platform customers across Healthcare, Financial Services, Manufacturing, Retail, Real Estate and Non-Profit to address all business communications from customer care, contact tracing, sales, marketing, surveys, and automation, across all channels and functions removing the need for multiple telephony, contact centre, recording and archiving, and carrier solutions. Solgari is an end-to-end global cloud communications solution requiring no hardware or software and in conjunction with our carrier and SMS capability, is available anywhere.

If you are interested in finding out more about Solgari customer outcomes, please review our applications on Microsoft AppSource.

All-Channel Solution for Dynamics 365.

Solgari for Dynamics 365 Customer Voice.

 

Solgari Contacts

Vincent Kelly, Head of Marketing

vincent.kelly@solgari.com

 

Nabeel Ahmed – L3 Technical Support Manager, APAC/ANZ

nabeel.ahmed@solgari.com

Solgari appoints Joe Leberte as VP Sales EMEA

Solgari is delighted to announce the appointment of Joe Leberte as VP Sales EMEA, stepping into a prominent role to grow and develop our strategic partner relationships and to lead our sales team to meet and exceed goals across EMEA.

Joe joins the busines as a top-performing sales leader with a background in selling marketing automation technology within the Microsoft ecosystem. He comes to Solgari after attaining considerable experience at another ISV within the Microsoft ecosystem, ClickDimensions, where he spent six years developing and managing strategic Microsoft partnerships throughout EMEA.

Commenting on his appointment, Joe said; “I am thrilled to be joining Solgari as we continue to grow globally. Solgari understands the challenges organisations face to effectively communicate with the outside world and have made this possible by providing a cloud based all-channel communication platform. In today’s digital landscape Solgari has successfully enabled our customers to have a single source of truth within Microsoft Dynamics 365.”

Edward Grant, Solgari COO, added; “The board and I are delighted that Joe is joining us at such a crucial time for the company. Joe will be stepping into an important leadership role, and we are looking forward to seeing him grow our partner network and help generate real opportunity across EMEA.”

About Solgari:

Solgari is a Premium Tier Microsoft Business Applications ISV Connect Partner and part of the Microsoft Inner Circle for Business Applications. Solgari provides the All-Channel Communications Solution for Dynamics 365 and Power Platform, as well as the Solgari for Dynamics 365 Customer Voice Solution which delivers automated phone and SMS surveys.

Our solutions allow Dynamics 365 and Power Platform customers across Healthcare, Financial Services, Manufacturing, Retail, Real Estate and Non-Profit to address all business communications from customer care, contact tracing, sales, marketing, surveys, and automation, across all channels and functions removing the need for multiple telephony, contact centre, recording and archiving, and carrier solutions. The result is an end-to-end global cloud communications solution requiring no hardware or software and in conjunction with our carrier and SMS capability, is available anywhere.

If you are interested in finding out more about the customer outcomes we enable, please review our applications on Microsoft AppSource.

All-Channel Solution for Dynamics 365.

Solgari for Dynamics 365 Customer Voice.

 

 

Contacts

Vincent Kelly – Head of Marketing

vincent.kelly@solgari.com

 

Joe Leberte – VP Sales EMEA

joe.leberte@solgari.com