[Dublin, Ireland — 8th February, 2023] Solgari today announced the availability of Solgari for Microsoft Teams on Microsoft Azure Marketplace and Solgari for Microsoft Teams on Microsoft AppSource Marketplace, as a Transactable solution that provides immediate operational and commercial benefits for Customers and Cloud Service Providers (‘CSP’s) buying through Microsoft Marketplace.
Solgari is the All Channel Digital Contact Centre solution for Microsoft Teams, providing customers with a native app within Teams for customer service and sales across any channel including voice, SMS, WhatsApp, WeChat, Facebook Messenger and Line. The solution provides Live Agent and AI-Assisted experiences across preferred channels, serving finance, healthcare, retail, housing, manufacturing and non-profit while delivering immediate results for companies requiring speed to value go-live.
Solgari for Microsoft Teams as a Transactable solution at the Microsoft Azure Marketplace and AppSource offers the following benefits:
- Customers can easily purchase the application through their existing Microsoft Azure Consumption Commitment (‘MACC’) agreement or through their CSP and go live within days.
- CSPs can meet the demand for the solution across Teams users, and immediately grow Monthly Active Users (‘MAU’) and Azure Consumed Revenue (‘ACR’) while earning up to 30% margin on annual contracts.
- With Azure IP co-sell status, the solution is eligible for incentives that Microsoft account and sales executives can earn as part of their compensation plans.
John Colgan, CEO at Solgari commented “Offering Solgari for Microsoft Teams as a Transactable solution on the Microsoft Azure Marketplace and AppSource provides a seamless buying experience for our Customers and Partners within their existing Microsoft licensing. Along with the commercial benefits, the solution provides unrivalled speed to value that allows our customer go-live quickly and delivers on the true promise of the Cloud.”
“Through Microsoft Azure Marketplace and AppSource, customers around the world can easily find, buy, and deploy partner solutions they can trust, all certified and optimized to run on Azure,” said Jake Zborowski, General Manager, Microsoft Azure Platform at Microsoft Corp. “We’re happy to welcome Solgari’s solution to the growing Azure Marketplace and AppSource ecosystem.”
About Solgari:
Solgari is the All-Channel Digital Contact Centre solution fully integrated with Microsoft Dynamics 365 and Teams and delivered from Azure. Solgari is a Global ISV partner focused on delivering speed-to-value contact center solutions that leverage Microsoft’s Digital Contact Center Platform and stand up within hours or days, validated by marquee clients and partners worldwide.
If you are interested in finding out more about Solgari for Microsoft Teams customer outcomes, please visit www.solgari.com or Solgari for Microsoft Teams on Microsoft Azure Marketplace and Solgari for Microsoft Teams on Microsoft AppSource Marketplace.
For more information, press only:
Vincent Kelly – Head of Marketing, Solgari
+1 855 304 0022 (ext 307)
