We are delighted to announce that Solgari for Microsoft Teams has joined Solgari for Dynamics 365 and has been recognised as a ‘Preferred Solution’ by Microsoft. Preferred solutions are selected by a team of Microsoft experts and are published by ISV Microsoft partners with deep, proven expertise and capabilities to address specific customer needs in a category, industry, or industry vertical.
Solgari for Microsoft Teams is the all-channel Cloud Contact Center solution that extends the world’s leading collaboration platform with powerful Customer Service, Sales and Marketing functionality. Enabling detailed Case Management, contextual Customer Experiences, and unified communication data through the familiar, intuitive and universal Teams experience.
As well as being a Preferred Solution, Solgari for Microsoft Teams is also Transactable on the Azure Marketplace – enabling business customers to purchase and commence onboarding at any time. Solgari for Microsoft Teams is also in the process of being certified by Microsoft for its Contact Center capabilities within Microsoft – which go beyond simple integration by being a Teams-native CCaaS (contact center as a service) solution.
The fact that Solgari for Microsoft Teams offers all of these features within the familiar and intuitive Teams experience is a significant advantage. It enables businesses to streamline their communication and collaboration workflows while enhancing customer engagement and satisfaction.
Solgari for Microsoft Teams’ recognition as a ‘Preferred Solution’ by Microsoft is a significant milestone that demonstrates the company’s commitment to providing innovative and secure cloud communication solutions to businesses of all sizes.
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About Solgari:
Solgari is the All-Channel Digital Contact Centre solution fully integrated with Microsoft Dynamics 365 and Teams and delivered from Azure. Solgari is a Global ISV partner focused on delivering speed-to-value contact center solutions that leverage Microsoft’s Digital Contact Center Platform and stand up within hours or days, validated by marquee clients and partners worldwide.
If you are interested in finding out more about Solgari for Microsoft Teams customer outcomes, please visit www.solgari.com or Solgari for Microsoft Teams on Microsoft Azure Marketplace and Solgari for Microsoft Teams on Microsoft AppSource Marketplace.
For more information:
Conor MacMahon – Global Marketing Manager, Solgari
conor.macmahon@solgari.com
+447778706103
