Solgari, the provider of the AI Customer Engagement solution, is pleased to announce a strategic partnership with SIPPIO, a global leader in voice enablement for Microsoft Teams and Zoom.
Solgari and SIPPIO are both aligned and well-positioned to capitalize on the growing opportunities within the expanding Microsoft Teams ecosystem. This partnership empowers organizations to elevate their customer and employee engagement strategies through a unified platform that supports omnichannel communication, AI-powered analytics, and real-time insights.
Speaking on the announcement, Adam Cole, CEO of SIPPIO said: “Our mission at SIPPIO is to make technology fast, easy, and flexible. With the addition of Solgari’s Customer Engagement solution to our portfolio, we provide our channel partners with with a robust and integrated solution that meets the growing demand for comprehensive contact centre functionality natively inside Microsoft Teams. This partnership reinforces our commitment to delivering innovative solutions that enhance productivity and customer satisfaction.”
Ernie LaBara, Chief Growth Officer, Americas of Solgari, also commented: “Solgari’s partnership with Sippio marks a significant milestone in our mission to provide seamless, AI-driven customer engagement solutions to our Microsoft Teams customers. With Sippio’s advanced voice enablement platform, our customers and partners can expect improved productivity, operational efficiency, and a better user experience as they transition from premise-based proprietary communications to the cloud. Together, we are committed to delivering innovative solutions that help businesses extend the use of Microsoft Teams and empower every employee to be a customer service champion.”
About SIPPIO
SIPPIO is an award-winning voice enablement platform that offers the easiest and fastest way to enable PSTN calling in Microsoft Teams Phone and Zoom Phone. Available in over 80 countries, organizations worldwide trust SIPPIO to keep their people connected, productive, and engaged. As an accelerator for Microsoft Operator Connect and Zoom Provider Exchange, SIPPIO also enables carriers and service providers to build and launch customer-focused voice experiences using its future-proof infrastructure, software, automation, and API layers. Learn more: www.sippio.io
About Solgari
Solgari enables every employee to be a customer champion and significantly improves both your customer and employee experience in just days.
Delivered from the Microsoft cloud and live in hours, Solgari for Microsoft Teams and Dynamics 365 provides unparalleled speed to value, removing the risk of a complex systems integration project.
Solgari addresses the key trends driving modern customer engagement:
- Solgari provides customers with their preferred choice of communication channels
- Solgari enables every employee to be an integral part of the customer experience
- Straight out of the box – Solgari unlocks the benefits of Generative AI
- Solgari extends Microsoft Teams and Dynamics 365 with customer engagement functionality so organisations can get more from their existing investments
Contact us today: sales@solgari.com
See the Solution in Action: Solgari Customer Engagement for Microsoft Teams and Dynamics 365
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