The Importance of GDPR and Call Recording
It’s been four years since the General Data Protection Regulations (GDPR) were enshrined into British and European law. Since then, […]
It’s been four years since the General Data Protection Regulations (GDPR) were enshrined into British and European law. Since then, […]
How does a holistic approach to your contact centre data turn simple statistics into usable customer solutions?
If we’ve learned anything in a Cloud-dependant workplace, it’s that the modern business lives and dies by its communications. That’s
Solgari and Encore Business Solutions (Encore) are delighted with the launch of a new strategic partnership. This move will enable
You already use your Customer Relationship Management (CRM) system to enhance your understanding of potential partnerships and strengthen your relationship
Cyber Essentials is a UK government-backed scheme that helps companies of all sizes shield themselves against a wide range of