Solgari announces Global launch of the Dynamics 365 All-Channel Communications Solution on the Microsoft Business Applications ISV Connect Program

Co-Sell status with Dynamics 365 field sales teams creates a significant partnership opportunity for both Solgari and Microsoft

Dublin, London, Sydney & New York – 29 January 2019 – Solgari, the provider of Dynamics 365 All-Channel Cloud Communications Solution, today announces its membership of the Microsoft Business Applications ISV Connect Program and Co-Sell status for Microsoft Dynamics 365 field sales team in key regions globally.

The $99bn ISV Business Applications Market Opportunity

Microsoft is forecasting the global business applications market to reach over $173bn by 2020 with ISVs owning 57% or $99bn of this market. This represents an enormous opportunity for ISVs focused across vertical specific business applications requirements. Microsoft launched the Business Applications ISV Connect Program in July 2019 at Inspire to offer a significant partnership opportunity to ISVs who are committed to building or extending high customer value business applications across Microsoft’s cloud, including Azure, Teams, Microsoft 365 and Dynamics 365.

Within the business applications market, the cloud communications space is growing as fast as 50% CAGR for browser-based, no hardware, no software solutions with a total market size of over $40bn according to many analysts.

Solgari is the cloud communications solution for organisations with demanding, multi-channel needs, who are looking to increase efficiency and effectiveness, meet all related compliance requirements, and to delight customers. Our solution is used in over 40 countries to-date, serving customers across financial services, FinTech, retail, eCommerce and many more, all on a per user per month SaaS model.

The Solgari Dynamics 365 All-Channel Cloud Communications Solution is targeted at Dynamics 365 Online businesses with heavy inbound and outbound customer communications across multiple channels, compliance and data analytics requirements. Businesses in the following verticals use the solution:

Opportunity for Dynamics 365 Businesses

Opportunity for Dynamics 365 Field Sellers and Partners 

How to use the solution

The Dynamics 365 All-Channel Communications Solution is enabled via Microsoft’s Channel Integration Framework, providing instant availability in the browser within Dynamics 365, rapid on boarding for our customers through Single Sign On and no software to download. The solution is available through Microsoft AppSource Microsoft AppSource: Solgari – the Dynamics 365 All-Channel Communications Solution

Ingmar Boon, Global Partner Development Manager at Microsoft, said the demand for ISV business applications such as Solgari’s Dynamics 365 All-Channel Solution is rapidly expanding. Solgari’s commitment to growth through the Business Applications ISV Connect Program creates a great global opportunity for this partnership.”

John Colgan, CEO at Solgari added, “our partnership with Microsoft and our focus on developing the Dynamics 365 All-Channel Communications Solution allows us to bring really powerful value-add to the Dynamics 365 ecosystem. We provide Dynamics 365 businesses with a solution that solves many customer communication requirements while providing new revenue opportunities for Microsoft partners and sellers.”

About Solgari

Solgari is the Dynamics 365 All-Channel Communications Solution for companies with demanding, secure, multi-channel needs, who are looking to increase efficiency, meet all related compliance requirements, and to delight customers who wish to engage on their preferred communications channel.

We are the first global Microsoft ISV to deliver integration across all communication channels, functions, and local number coverage, enabling Dynamics 365 CE businesses to handle all of their inbound and outbound customer conversations seamlessly, providing a single customer view, superior customer service and automatic compliance across multiple regulations.

For more information, please visit the company website and learn more about the Solgari solution or simply review this short product video  Dynamics 365 All-Channel Solution.

Solgari Contacts

Paul Mulvenna – Head of Asia Pacific

AU:       +61 1800 728 103
SG:      +65 3159 0425
HK:       +852 3008 5699
TH:       +66 2026 9324

Tamara Phelan – Head of EMEA

UK:       +44 808 238 9584
DE:       +49 69 222 222 514
IE:        +353 1 2461130
FR:       +33 1 70 77 03 35

Dan Bozesan – North American Business Development

US: +1 855 304 0022
CA: +1 647 477 0415

Nicolle Huntingford – Marketing Manager

UK:      +44 808 238 9584