The missing layer that leaves your AI Copilot operating on a fragment of the truth
Microsoft Copilot doesn’t reason from intent; it reasons from data. Specifically, from what’s stored in Dataverse. So, if that data […]
Melbourne Victory FC selects Solgari to unify fan and member engagement in Microsoft Dynamics 365
Melbourne, Australia: 26th March 2026 – Solgari today announced that Melbourne Victory FC has selected Solgari to help unify fan
Four specialist automotive braking brands select Solgari to strengthen customer experience
Solgari will help teams deliver clearer responses, better visibility and more consistent service across the group Carson, California – 16th
How AI-powered customer engagement works inside Microsoft Teams – and why it matters now
AI is moving quickly in customer engagement. Most organisations are experimenting with Copilot, automation, and chat-based interfaces. On the surface,
What Salesforce’s Acquisition of Momentum Means for the Microsoft Cloud Ecosystem
When Salesforce bought Momentum, Forrester made a clear point: AI only works properly if it can see what was actually
3 ways to extend Dynamics 365 for complete customer engagement
Dynamics 365 is a strong system of record. For many organisations, that is where it stops. Customer interactions still happen elsewhere. Calls sit