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into partner success
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Into Intelligence
From marketing content, sales collateral, training resources and more, we have everything you’ll need to transform customer engagement for your clients with Solgari.
Ask any question of Buzz and Amber, your dedicated sales and product specialist coaches
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Your embedded Solgari Product & Technical Specialist Twin. I’m built on Solgari’s entire solution stack, architecture, roadmap, and strategy.
Partner success in action:AMB Sports & Entertainment
Customer profile:
AMB Sports & Entertainment are the operators of Mercedes-Benz Stadium and owners of Atlanta Falcons (NFL), and Atlanta United (MLS).
With over 145 customer service and sales associates using Microsoft Teams and Dynamics 365, AMB Sports & Entertainment are an ideal customer profile for Solgari for Teams.
Challenge:
AMB Sports & Entertainment needed to extend Microsoft Teams to handle full fan engagement across all channels, ensuring it delivered:
Rapid ROI and no complex project setup
Integrated AI assistance out of the box
Unified view of all fan interactions
Solution:
Solgari Customer Engagement for Microsoft Teams was selected and deployed across:
Voice, SMS, WhatsApp, chat, and email
Fully embedded in Teams with Dynamics 365 integration
Single-pane view for all fan contact
Ready in days, no infrastructure needed
For the customer:
200+
2m
First-contact resolution across 200+ events and 2M+ fans annually
Seamless AI-powered service delivery
Maximised ROI from existing Microsoft stack
For the partner:
30%
For the Microsoft seller:
100%
30%
30% of ACV landed on Microsoft quota
I’m fully up to speed on:
How Solgari wins: Microsoft-aligned, AI-powered CX inside Teams & CRM
Modern buyer dynamics: multi-stakeholder, ROI-sensitive, riskaverse
Mid-market buying friction: legacy debt, AI hesitancy, CFO scrutiny
Value messaging that lands with real personas like Rachel (CIO), Marcus (CFO), and Mark (Head of Service)
Precision matters
Give me context such as industry, buyer role, CRM platform etc.
Collaborate iteratively
I can generate drafts and refine them based on your feedback, and version outputs live.
Ask for evidence
I always cite, and if I can’t, I won’t speculate.
Treat me as a team resource
Use me in partner training, sales QBRs, onboarding new hires, or prepping for exec calls.
179% increase in partner revenue
3x more businesses reached in 9 months
7,000 commercial conversations